When you call us for assistance you will need to choose the option for ‘If you have had an accident’. This can be any type of accident including collision with another vehicle, object, animal, or pedestrian.

Our Team will guide you through everything and, if required, arrange recovery of your vehicle regardless of who is at fault. By making sure you have expert claim’s advice at the earliest opportunity not only will help you and give you peace of mind, but the speed of reporting incidents can radically reduce costs and delays later on.

Claims Assistant Service:

• 24/7 Helpline
• Free Initial Advice
• Recovery as part of your Policy administered on your behalf
• Potential Hire Car service (subject to accident details and T&C’s)
• Uninsured Loss Recovery Assistance for Non Fault Claims(Excess, Loss of earnings etc.)
• Services can be offered to Third Party’s to mitigate costs
• Access to Legal Representation if required/recommended
• Advice and assistance for anyone injured following the incident

You do not need to have recovery to access this service. If you have had any type of accident, call our dedicated claims team on 0800 1700 400 and they will give you advise and support 24/7.