WE COVER YOU WHEN DRIVING ANY VEHICLE**

At AutoAid, we’ve been providing comprehensive UK wide vehicle Breakdown Cover and Roadside Assistance from Penzance to John O’Groats (and Northern Ireland) for many, many years. In fact, you may have heard about us on Martin Lewis’ Money Saving Expert website, or you may have seen a car driven in the British Touring Car Championship sponsored by us? For the last few years, we’ve been owned by Right Choice Insurance Brokers Ltd (RCIB) who are part of the Lucida Group.

We provide ‘Personal Breakdown’ cover at AutoAid meaning that we cover the member for which ever eligible vehicle they are driving at the time of needing assistance. For an additional cost, we even offer optional cover for your legal partner too^. In fact, as well as offering all this, we also cover vehicles that have been damaged by vandalism or theft, Electric vehicles, Caravans and Trailers towed by an eligible vehicle​** and older vehicles and classics too*. We give members the choice of paying upfront, for a year for a discounted cost, or monthly.

And unlike other providers who can charge up to 3 x times the price of AutoAid for a comparable service, we have no limit to the number of callouts. We even have a FREE, handy app that helps us find you if you’re broken down somewhere remote. So why pay more?

* If you drive a vehicle aged 16 years+, annual charge is slightly higher but with all the same full great benefits.
** Eligible vehicles include cars and motorbikes and vans/campers under 3.5t. For full details of eligible criteria click here.
# If we can’t fix your vehicle roadside and if you breakdown more than a mile from home we’ll recover your vehicle to any U.K destination of your choosing.
^ Legal partner includes husband/wife, common law husband/wife, civil partner etc living at same address. For further details click here.

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WHAT OUR CUSTOMERS HAVE SAID...

Autoaid Breakdown3.8 Based on 423 reviews fromSee all reviews review us onAmy H.Amy H. ★★★★★ Absolutely fantastic recovery service. Thankyou so much to auto aid , absolute life savers and the recovery man was very helpful and sorted my car out as it needed a new battery. Thankyou so muchwilliam B.william B. ★★★★★ I'm just surprised that the AA and the RAC are still trading. Been with Autoaid for 8+ years. Excellent service. The canny whack it!Andy L.Andy L. ★★★★★ Unfortunately, we've had call to use Autoaid twice in the last week or so. The first time, we broke down on the A31 at around 11pm and had to stop on a slip road. The car couldn't be repaired roadside so we had to be towed for nearly 2 hours to Brighton. Autoaid were really responsive and efficient. The tow truck arrived in around an hour. Since we were parked in somewhat of an unsafe situation, Autoaid stayed in touch with us by phone to ensure we were safe. We were given a link to an app that allowed us to check the progress of the tow truck. The second time, a few days later, I was unable to start my car at home. Again, Autoaid were highly responsive and a local garage turned up within an hour and sorted everything out. We have been with Autoaid for several years and have always found them friendly, responsive, helpful and efficient. I recommend them highly.Dan B.Dan B. ★★★★★ Brilliant breakdown experience. The app is a breeze with very clear updates. The 3rd party was prompt (maybe 1.5hrs as I indicated I was safe and not a vulnerable person). Effortless and efficient, been with them for years and with this performance can't see myself going anywhere else. Good job AutoAidKameelah B.Kameelah B. ★★★★★ Jack T.Jack T. ★★★★★ Seamless service from breakdown to recovery to home. Cannot fault the help and updates I received at every stage of the journey. Each member of the team involved was pleasant, caring and concerned that the vehicle completed its journey.I cannot recommend Autoaid Breakdown and it's agents highly enough.Worth every penny of the annual cost.A big thumbs up 👍Response from the ownerThanks Jack, highly appreciated! John T.John T. ★★★★★ Have been using Autoaid for a few years now and very happy with the service provided. Haven’t had to call them for a while since buying a newer car but needed their help this morning as I had no power in the battery. The App worked beautifully. The mechanic was with me in less than an hour, connected a battery pack and the car was up and running. Had a call from a lady half an hour later to check up on me. I’m extremely happy with the service. I know some reviews are not so good but please don’t let that put you off using them. I honestly think it’s a great service.Response from the ownerThank you John, we really appreciate the review! Will C.Will C. ★★★★★ Bought the cover on Saturday, used the app this morning (Monday) to report a breakdown/car not starting. Had a recovery mechanic out within the hour to have a look for me, who ended up taking it to a local garage. The app kept me notified of the status at all times, and they even called me to confirm the situation.Really impressed with the service start to finish. Would highly recommend.Response from the ownerThat's brilliant Will, thank you! We're pleased the app is proving useful. Sparky B.Sparky B. ★★★★★ First call made to Autoaid recovery at the weekend to deal with clutch failure. Superb service from initial call. Everything professionally dealt with over calls and via their app which meant I could track the recovery vehicle. All sorted and back home within three hours which is far better than some of the more ‘expensive’ blue chip recovery companies. Would thoroughly recommend.Response from the ownerThanks for the review (and lovely looking car too by the way!) We're really pleased the app has again proved its worth and we hope the clutch fix wasn't too costly! jeffrey J.jeffrey J. ★★★★★ Flat battery in public car park. Efficient phone servuce and within a few minutes the text came through so I could track the recovery vehicle which arrived in less than an hour. Car started and advised where to go to get new battery. Follow up text to confirm problem sorted. I was very impressed and great value for moneyResponse from the ownerThank you Jeffrey! These words mean a huge amount to us all at Autoaid! Ian M.Ian M. ★★★★★ Using the Auto Aid app I contacted them yesterday. I received a phone call from their control room within minutes.Excellent, efficient and polite service.My vehicle was collected on time and recovered to my garage.I am really impressed, more so because I have had second rate dealings with AA and Green Flag in the past.Thank you Auto Aid, you took the stress out of a breakdown.Response from the ownerSorry for the late reply Ian, but thanks so much for your review and thanks for your comments re the app. It has certainly helped a fair few members this last year or two! Steve W.Steve W. ★★★★★ Signed up for the year had made a mistake with the cover I wanted so phoned up and the chap and he was really helpful and sorted out the issue no problems.I've not had to use the service yet so can't comment on that side yet but it the peace of mind if I get stuck miles from home that I should be rescued.Not only does it cover cars I drive but my motorcycle as well which was the selling point for me.Hopefully won't need to use but like I said peace of mind.Response from the ownerThanks Steve, we appreciate the kind words and comments. As you say, you'll hopefully not need us, for either car or bike, but if you do, we're here ready to assist. Mark B.Mark B. ★★★★★ Thank you for swift service,my daughter's car was vandalised,recovery truck arrived within the hour,driver was very understanding and helpful,such a relief knowing help was on the way to rescue herResponse from the ownerApologies for the late reply Mark, we suddenly had a deluge of notifications come in...But, thanks for the lovely review, but sorry about the vandalism to your daughters car. Worth mentioning too, that single females, parents with kids, elderly or vulnerable etc always get priority at our control centre and if your daughter ever wants extra peace of mind, we can even give driver name and registration number of the person coming to assist too. Jean M.Jean M. ★★★★★ Husbands car just stopped contacted auto aid and within an hour someone arrived to take car to garage quick efficient service I would recommend them to anyone. Kept in touch at to tell us when they would be there then again to make sure they arrived.Response from the ownerThank you Jean! That sounds like all our favoured courses of action worked on this occasion. We hope that your husbands car wasn't too seriously broken... Sam and J.Sam and J. ★★★★★ My car broke down twice this year.The service was excellent, someone came out within half an hour and fixed my car immediately.Someone from the staff also phoned me twice before assistance came to see if I was safe and ok.Really good serviceResponse from the ownerThank you so much guys for both the kind words and review, and also your loyalty as customers. We're really pleased to have met your expectations! Derek C.Derek C. ★★★★★ Been with a Autoaid for several years now. Breakdown on M40 last week needed to request recovery. Service was great! - quick recovery to home address (surrey) and subsequent transportation to garage - all in all excellent!Response from the ownerSorry to hear of your Breakdown Derek, but we're really pleased things went as smoothly as they did thereafter. Thanks so much for leaving us such a lovely review! Tony R.Tony R. ★★★★☆ This is more about a service than about a place.I have been with Autoaid for perhaps 4 years and have called them twice, they were very quick to arrive (with in 30 mins) once at home for a home jump start and the second time..... I don't recall the issue but I had a tow.No issues at all with the service and it is a reasonable price.There is no discount for renewing or for long term membership.If I were to moan about anything it would be the phone app, it really is awful, you can't store any information, you can't use it for location and it just looks amateur to say the least, a very small investment in the app would be so worth it.None the less great service from autoaid.Response from the ownerThanks Tony and we genuinely do take your point on board re the app...it's already 'work in progress' for the tech team here, so watch this space!Really appreciate your honest review too. Gary C.Gary C. ★★★★★ Phoned at 3am in morning arranged for early morning meet up.Couldn’t have had a more pleasant person and very efficient.Had text to give me operators name and eta.Text to allow me to track and bang on time they arrived.Again very cheerful and fast back on the road in less than ten minutesHighly recommendedResponse from the ownerThanks Gary, that's brilliant! We're so pleased this was so easily sorted for you. R MR M ★★★★★ I think my overall experience of using AutoAid for I think 4 years now. It has generally been good. My only concern would be they are not so good in trying to get the car to start again but want to get you to a garage. As it stands I would take it out again.Response from the ownerThanks Rashid! Fixing by the roadside in reasonable time is actually more advantageous for us than a full scale recovery, so generally, this should always be attempted. But, if it looks as if the problem will be bigger, or take longer than is viable, by the roadside, recovery would indeed then be summonsed. Thank you so much for your loyal custom over the years too. Ronnie M.Ronnie M. ★★★★★ Excellent service. Called them when my clutch went, very professional and friendly team member Ollie arranged recovery. The recovery driver was with me within half an hour and was really nice and helpful. Took me to my local garage and offered me a lift home. Follow up call from the office a bit later to check everything went ok was a nice touch . I'm very impressed.Update, April 2023 - had to call them out again due to a blow out. Got to be honest, their recovery time has got longer but I still received top knotch service from them and still highly recommend 👌Response from the ownerBrilliant! Thanks so much for leaving a review Ronnie, and we're pleased it all got sorted for you. Kally H.Kally H. ★★★★★ Brilliant service. Very friendly, but quick and prompt. Helped me get to a garage in order to complete essential work in order to get me back on the road and home safely. Couldn't have done it without their help.Response from the ownerThanks Kally, and we're really pleased to hear that you are back on the road again, safely. js_loader

AUTONATIONAL

If you have one vehicle which is used by family and friends then our sister company, Autonational, may be for you! With our 3 different levels of cover you can choose a cover that specifically suits your needs. Also, if you have a second vehicle you can get that covered for half the price.

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