• Skip to the content.

    Call on 0345 600 6443

    Join Now Join
  • Products
    • Personal Breakdown Cover
    • Vehicle Based Cover
    • AutoAid Car Insurance
  • About Us
  • FAQ’s
  • About
    • Why Choose AutoAid?
    • Community
    • Document Downloads
    • FAQ’s
  • Contact
  • Members
    • Change Your Details
    • Renew Your Breakdown Cover
    • Autoaid Recovery App

Retention Policy

This policy specifies how important documents either company/employee or client data be it via e-mail, client server, paper file, phone recordings or other media should be retained, protected and eligible for destruction. The policy also ensures that documents are promptly provided to authorities upon request.

Data held will therefore be subject to the following data retention periods:

 

Client DataPeriod
Name7 Years
Address7 Years
Telephone Number7 Years
Email Address7 Years
Gender7 Years
Marital status7 Years
Date of birth7 Years
Nationality7 Years
Bank account number7 Years
Bank sort code7 Years
Payment card details7 Years
Identification numbers issued by government bodies or agencies, including driving license numbers7 Years
Credit and anti-fraud data7 Years
Special categories of personal data and criminal convictions data7 Years
Claims information7 Years
Risk details7 Years

  • Site Usage
  • Privacy Policy and GDPR
  • Cookie Policy
  • Contact

    Products

  • Personal Cover
  • Vehicle Based Cover
  • Car Insurance

    About

  • About
  • Why Choose AutoAid?
  • FAQ's
  • Community
  • Contact

    Members

  • Renewals
  • Change Details
  • Autoaid Recovery App

    Legal

  • Site Usage
  • Privacy Policy and GDPR
  • Cookie Policy
  • Document Downloads
  • Modern Slavery
  • Retention Policy
  • Treating Customers Fairly

This Website is made available to you by Right Choice Insurance Brokers Limited. Registered Office: St James House, 27-43 Eastern Road, Romford, Essex, RM1 3NH. Registered in England & Wales No. 6423401. AutoAid is arranged and administered by Right Choice Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority under reference number 475620.

  • Products
    • Personal Breakdown Cover
    • Vehicle Based Cover
    • AutoAid Car Insurance
  • About Us
  • FAQ’s
  • About
    • Why Choose AutoAid?
    • Community
    • Document Downloads
    • FAQ’s
  • Contact
  • Members
    • Change Your Details
    • Renew Your Breakdown Cover
    • Autoaid Recovery App