As you are aware the coronavirus (COVID-19) is an ever-present and ever-growing danger. This has seen the government implement new legislation to ensure we are all protected.
Breakdown insurance is considered an essential business, providing a service so that if key workers breakdown they can get back up and running to continue their essential journeys. So, we understand that during this unprecedented time your breakdown insurance requirements will still need to be fulfilled and we are trying to operate as close to normal as possible, however as you can appreciate, we have some staff self-isolating. This means that you will experience longer than normal hold times, but rest assured we are doing everything we can to minimise this.
To make it quicker and easier please make use of our online members area where you can do the following:-
• Change your Details – click here
• Renew Your Policy – click here
So, we ask that you only call us if it is vital or your needs aren’t catered for online, this way we can provide a far better service for as many of our customers as possible.
There is also a call back facility available, so please click here to arrange a callback and we will prioritise your calls as quickly as possible.
We thank you for your assistance with this matter and apologise for any inconvenience caused.
For further guidance on Coronavirus (COVID-19) visit the Government website: https://www.gov.uk/coronavirus